Full transparency on how aaa99 collects, uses, and protects user information, in compliance with the LGPD. Your data belongs to you — and we treat it with respect.
Before diving into the full text, here are the six principles that guide how aaa99 handles your personal data day to day.
All data transmitted between you and aaa99 is encrypted with 256-bit SSL — the same standard used by digital banks like Nubank and Itaú. No information travels in plain text, whether during registration, deposits, or support chat.
Aaa99 does not sell, rent, or trade users' personal data with third parties. Registration and platform behavior data are used exclusively to provide services, prevent fraud, and meet legal obligations.
Aaa99 operates in full compliance with the General Data Protection Law (Lei nº 13.709/2018). You are entitled to all rights guaranteed by law — including access, correction, portability, and deletion of your data upon request.
Aaa99 collects only the data strictly necessary to deliver its services and meet regulatory requirements. We don't ask for information without a clear purpose — every field in the registration form exists for a specific, documented reason.
Data is retained for as long as necessary to provide the service and meet applicable legal obligations. After account closure and the relevant regulatory retention periods, data is anonymized or permanently deleted from aaa99's systems.
You decide which communications you want to receive from aaa99 — promotions, news, odds alerts. Notification preferences can be updated at any time in your account settings, with no need to contact support.
This Privacy Policy describes how the aaa99 collects, uses, stores, and protects the personal information of users of the platform available at aaa99.best. By creating an account or using any aaa99 service — Sports Betting, slots, Live Casino, poker, or crash games — you confirm that you have read and understood how your data is handled as described below.
For the purposes of the General Data Protection Law (LGPD — Lei nº 13.709/2018), the controller of personal data collected through the aaa99 platform is the legal entity responsible for operating the aaa99.best website and all services associated with it.
Aaa99 is responsible for defining the purposes and means of processing the personal data of users registered on the platform. All decisions regarding how data is collected, stored, processed, and ultimately deleted are made by aaa99's compliance and privacy team, supported by a designated Data Protection Officer (DPO) as required by the LGPD.
For questions related to the processing of your data, you can contact aaa99 directly through the channels described in section 14 of this Policy.
Aaa99 collects two types of data: information you provide directly while using the platform, and information collected automatically as you browse.
| Data Category | Examples | Required? |
|---|---|---|
| Identification | Full name, CPF, date of birth | Yes |
| Contact | Email, mobile | Yes |
| Address | ZIP code, city, state | Yes |
| Documents (KYC) | Government-issued ID, driver's license, proof of address | For withdrawals only |
| Financial | Pix key, bank account for wire transfer | For transactions |
| Behavior | Betting history, sessions | Automatic |
| Technical | IP, browser, device | Automatic |
Aaa99 uses the information collected solely for the purposes described below. No data is processed for purposes not listed here without notifying the user and, where required, obtaining their consent.
Aaa99 processes users' personal data based on the legal grounds set out in the LGPD. Each type of processing has a specific legal basis:
Aaa99 does not sell or trade users' personal data. Sharing occurs only in the situations described below, which are strictly necessary for platform operations or to fulfill legal obligations.
Aaa99 may share data with service providers acting on its behalf and under its instructions, including:
All operational partners are contractually required to handle data with the same level of protection demanded by the LGPD and this Policy.
Aaa99 may disclose personal data to governmental, regulatory, or law enforcement authorities when required by law, court order, or to cooperate with investigations into unlawful activity. In such cases, we disclose only the data specifically requested.
We never share your data with external advertisers, brokers, third-party marketing companies, or any entity not directly involved in providing aaa99's services.
Aaa99 uses cookies and similar technologies to ensure the platform functions correctly, improve the user experience, and — with your consent — personalize content and communications. The types of cookies used are described below:
You can manage your cookie preferences at any time in your account settings. Disabling optional cookies does not affect betting, withdrawals, or any essential aaa99 service. Essential and security cookies cannot be disabled, as they are required for the platform to operate securely.
Aaa99 implements technical and organizational measures to protect users' personal data against unauthorized access, alteration, disclosure, or destruction. The main safeguards currently in place are:
In the event of a security incident that may affect your personal data, aaa99 will notify the affected users and the National Data Protection Authority (ANPD) within the timeframes established by the LGPD — within 72 hours of becoming aware of the incident when there is significant risk.
Your account security also depends on your own practices. Enable two-factor authentication (2FA) in your settings, use a strong password with letters, numbers, and symbols, and never share your credentials with anyone — aaa99 support will never ask for your password.
Aaa99 retains users' personal data for as long as necessary to fulfill the purposes described in this Policy and to meet applicable legal obligations. The criteria used to determine retention periods are:
Once retention periods expire, data is anonymized or permanently deleted from aaa99's systems. Anonymized data — which can no longer be used to identify a user — may be retained indefinitely for statistical purposes.
If you request deletion of your data before the standard retention period ends, aaa99 will fulfill the request to the fullest extent possible, retaining only data that is legally required to be kept. Deletion will be confirmed by email within 15 business days of the request.
The General Data Protection Law grants you a set of rights over your personal data. aaa99 is committed to honoring all of these rights in a clear, hassle-free way.
Request a copy of all personal data aaa99 holds about you, including how and why it is used.
Request the correction of any inaccurate, outdated, or incomplete information on your aaa99 account.
Request deletion of data processed on the basis of consent. Data whose retention is required by law will be preserved as mandated.
Request your data in a structured, machine-readable format for transfer to another controller — in accordance with ANPD regulations.
To object to processing based on legitimate interest where there are valid grounds, as provided for under the LGPD.
To be informed about which entities aaa99 has shared your data with and the circumstances under which that sharing took place.
To exercise any of the rights above, contact aaa99 via the support chat on the platform or by email at contato@aaa99.best. aaa99 responds to all LGPD rights requests within 15 business days. In more complex cases, this deadline may be extended by an additional 15 business days, with notice provided to the requester.
Aaa99 is an exclusively 18+ platform. We do not intentionally collect personal data from minors. Registration includes date-of-birth verification and, where necessary, document confirmation to identify and block sign-up attempts by underage users.
If aaa99 identifies that data has been collected from a user under 18, the account will be immediately closed and all data will be permanently deleted from our systems — including transaction records and usage history — as required by the Child and Adolescent Statute and the LGPD.
If you are the legal guardian of a minor and have discovered that they created an account on aaa99, please contact our support team immediately via live chat or at contato@aaa99.best so the matter can be resolved as a priority.
Some of aaa99's technology partners — such as cloud infrastructure providers and game developers integrated into the platform — may process data on servers located outside Brazil.
When this occurs, aaa99 contractually requires those partners to provide a level of data protection equivalent to the LGPD, either through standard contractual clauses or by operating in countries recognized by the ANPD as offering adequate data protection.
Aaa99 maintains an up-to-date record of all international data flows and ensures that no transfer takes place without the appropriate legal safeguards. You may request information about the international transfers applicable to your account by emailing contato@aaa99.best.
Aaa99 may send communications about promotions, bonuses, new games, special odds, and other platform news — such as betting on Brasileirão rounds, newly added slots, or poker freerolls. These communications are sent only to users who opted in during registration or via their account settings.
You can update your communication preferences at any time in your account settings, under "Notifications & Marketing". You can also unsubscribe from any communication by clicking the unsubscribe link found in all promotional emails from aaa99.
Withdrawing your marketing consent does not affect the delivery of essential communications — such as deposit confirmations, withdrawal confirmations, security alerts, and notices about changes to the Terms or this Policy. These communications are sent regardless of your marketing preferences, as they are necessary for service provision.
Aaa99 may update this Privacy Policy periodically to reflect changes in data processing practices, legal requirements, or new services made available on the platform. The date of the most recent update is always displayed at the top of this document.
When changes are significant — such as updates to processing purposes, new types of data being collected, or new third-party sharing arrangements — aaa99 will notify users by email at least 7 days before the new terms take effect. Minor changes, such as text corrections and clarity improvements, may be made without prior notice.
If you continue using aaa99 after a new version of this Policy takes effect, this will be considered acceptance of the changes. If you disagree with the updates, you may request account closure and withdraw your available balance before the new terms come into force.
For any questions regarding this Privacy Policy, the processing of your personal data, or the exercise of your rights under the LGPD, you can reach aaa99 through the channels below:
Aaa99 has appointed a Data Protection Officer (DPO) as required by the LGPD, responsible for overseeing compliance with this Policy, handling data subject rights requests, and coordinating communication with the National Data Protection Authority (ANPD). Requests addressed specifically to the DPO should be sent to the same email with the subject line "LGPD Request — DPO".
If you are not satisfied with how aaa99 has handled a request related to your personal data, you have the right to file a complaint with the National Data Protection Authority (ANPD). The ANPD's contact details and support channels are available on the authority's official website.
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Aaa99 protects all your data with 256-bit SSL encryption and operates in full compliance with the LGPD (General Data Protection Law). The information collected is used solely to provide our services and is never shared with third parties without your consent. You may request access to, correction of, or deletion of your data at any time through our support team or by emailing contato@aaa99.best.